Best Car Detailing Service Provider in Islamabad & Rawalpindi

Introduction

Welcome to Car Detailing ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website CarDetailing.Pk or use our doorstep car detailing services in Islamabad, Rawalpindi, and Taxila.

1 Information We Collect

We collect information that you voluntarily provide to us when you book a service or contact us. This includes:

Personal Data: Name, phone number, and address (for doorstep service delivery).
Vehicle Data: Car model, registration number, and vehicle condition details required for the service.
Payment Data: Details regarding advance payments or transaction references for our official bank account.

2 How We Use Your Information

We use the information collected for the following purposes:

To schedule and provide car detailing services at your doorstep or our outlet.
To dispatch our team of 2 professional experts to your location.
To communicate with you regarding booking confirmations, cancellations, or service updates.
To process payments and issue invoices.
To resolve complaints via our complaint cell.

3 Service Operations & Access

To perform our complete detailing services (which take 7 to 8 hours), our team requires access to your vehicle, water, and electricity connections. By booking our service, you agree to provide necessary access to our experts. We ensure that all electric parts and sensors are covered during engine detailing to ensure safety.

4 Cancellations & No-Show Policy

We value your time and ours. Our booking policy requires:

Advance Booking

1 day prior for working days; 3 days prior for weekends.

Cancellation

Must be done 1 day in advance.

No-Show

Liable to pay 50% as compensation.

5 Liability Disclaimer

While our team consists of professionals using quality products, we are not responsible for pre-existing mechanical or electrical failures. Machinery and electrical parts can fail naturally. We guarantee the quality of our work (polish, shine, cleaning) but are not liable for damages resulting from pre-existing vehicle conditions.

6 Sharing Your Information

We do not sell your data. We only share necessary details (Name, Address, Contact) with our operational team members who visit your home for service delivery.

7 Contact Us

If you have questions or comments about this privacy policy, please contact us at:

Car Detailing

03306862400

CarDetailing.Pk

Ghauri Town Phase 5B, Near Dua Chowk, Tarlaei Khurd Road, Islamabad